Easyway eBike Privacy Policy
1. Introduction
This Privacy Policy explains how Easyway eBike (“we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you:
- Visit or use our website easywayebike.com (“Site”)
- Purchase products or services
- Contact us via any channel
(Collectively, “Services”).
“You” refers to all users of our Services.
2. Policy Updates
We may update this policy to reflect operational, legal, or regulatory changes. Revised versions will be:
- Posted on our Site with an updated “Last Updated” date
- Compliant with applicable laws
3. Personal Information We Collect
Categories Collected (Past 12 Months):
| Category | Examples |
|---|---|
| Identifiers | Name, email, phone, address, IP address |
| Commercial Information | Order history, payment details, products viewed/carted |
| Account Information | Username, password, security questions |
| Usage Data | Device/browser info, interaction logs, location data |
| User Content | Product reviews, communications with customer support |
Sources of Collection:
- Directly From You: During purchases, account creation, or communications
- Automatically: Via cookies, pixels, and similar technologies
- Third Parties: Payment processors (e.g., Shopify), analytics providers
4. How We Use Your Information
| Purpose | Legal Basis (EEA) |
|---|---|
| Fulfill orders & manage accounts | Contractual necessity (Art. 6(1)(b) GDPR) |
| Marketing & advertising | Legitimate interests (Art. 6(1)(f) GDPR) |
| Fraud prevention & security | Legitimate interests (Art. 6(1)(f) GDPR) |
| Service improvement | Legitimate interests (Art. 6(1)(f) GDPR) |
| Legal compliance | Legal obligation (Art. 6(1)(c) GDPR) |
5. Cookies & Tracking Technologies
We use cookies to:
- Enhance Site functionality
- Analyze user behavior
- Personalize ads
Your Controls: - Adjust browser settings to block/delete cookies
- Enable Global Privacy Control (GPC) signals
Note: Blocking cookies may impair Site functionality.
6. Information Disclosure
We disclose information to:
| Recipient | Purpose |
|---|---|
| Service Providers | Payment processing, shipping, IT support |
| Business Partners | Marketing and advertising (with consent) |
| Legal Authorities | Compliance with legal obligations |
| Affiliated Companies | Business operations |
No Sale of Minors’ Data: We do not knowingly “sell/share” data of users <16.
7. User-Generated Content
- Publicly posted content (e.g., reviews) is accessible to anyone
- We cannot control third-party use of such information
8. Third-Party Links
Our Site may link to external platforms. We:
- Are not responsible for their privacy practices
- Recommend reviewing their policies before engagement
9. Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect their data.
10. Data Security & Retention
- Security Measures: Industry-standard protections (no system is 100% secure)
- Retention Period: As long as necessary for business, legal, or dispute resolution purposes
11. Your Rights
Depending on residency, you may exercise:
| Right | Description |
|---|---|
| Access/Know | Request details of collected data |
| Deletion | Ask us to delete your data |
| Correction | Update inaccurate information |
| Opt-Out | Decline “sale/sharing” or targeted advertising |
| Data Portability | Receive your data in transferable format |
| Withdraw Consent | Revoke previously given consent |
To Exercise Rights:
Contact us at easywayebike@gmail.com (verification required).
12. International Transfers
Your data may be processed outside your home country. Transfers to non-EEA countries rely on:
- EU Standard Contractual Clauses
- Equivalent UK mechanisms
13. Complaints
Contact us first at easywayebike@gmail.com. Unresolved issues may be escalated to:
- Your local data protection authority
14. Contact Us
Easyway eBike
Address: Hongli West Road, Futian District, Shenzhen, Guangdong 518042, China
Email: easywayebike@gmail.com
We act as data controller under applicable privacy laws.