Easyway eBike Terms of Service
1. Acceptance of Terms
By accessing or using easywayebike.com (“Site”), you agree to be bound by these Terms. If you disagree with any provision, immediately discontinue use.
2. User Obligations
You agree to:
✅ Provide accurate, complete information
✅ Use Site only for lawful purposes
❌ Never:
- Disrupt site functionality
- Engage in illegal activities
- Abuse services or systems
3. Products & Services
| Key Points | Details |
|---|---|
| Online Exclusives | Some items available only through Site (limited quantities) |
| Information Accuracy | We strive for accuracy but reserve right to modify products/prices |
| Custom Products | Easyway orders subject to custom policies (Section 5) |
4. Orders & Payments
Process Flow:
① Submit Order → ② Price Confirmation* → ③ Full Payment → ④ Order Processing
*Prices subject to supply chain fluctuations
Accepted Payment Methods:
- Credit/Debit Cards
- PayPal
- Bank Transfers
5. Returns & Refunds
| Product Type | Policy |
|---|---|
| Standard Items | 7-day return window (unused, original packaging) |
| Easyway Custom | No returns unless verified quality defect |
| General Conditions | – Pre-approval required via customer service – Customer pays return shipping (exceptions: defects/our error) |
6. User Accounts
- Maintain accurate account information
- Safeguard login credentials
- Immediately notify us of suspected unauthorized access
7. Privacy Practices
Your use constitutes acceptance of our Privacy Policy:
🔗 Privacy Policy
8. Third-Party Elements
- External links/tools are “as is”
- We disclaim responsibility for:
- Third-party content accuracy
- Tool functionality
- Linked site practices
9. Intellectual Property
All Site content (text, images, logos, software) is:
- Our exclusive property OR
- Licensed to us
Prohibited Actions: Reproduction, distribution, modification without express permission.
10. Limitations of Liability
Site provided “AS IS”. We are not liable for:
- Indirect/consequential damages
- Technical failures or service interruptions
- Third-party actions
- User violations of these Terms
11. Service Modifications
We reserve the right to modify, suspend, or terminate Site/services without notice.
12. Prohibited Uses
You may NOT use the Site to:
- Violate laws/regulations
- Infringe intellectual property
- Disseminate false information
- Disrupt service functionality
13. Disclaimers
- No warranties of completeness/accuracy/security
- Product issues governed by Refund Policy: 🔗Refund Policy
- Maximum liability limited to order value
14. Governing Law
- Jurisdiction: Shenzhen, China
- Dispute Resolution:
① Negotiation → ② Failure → ③ Litigation in competent Shenzhen courts
15. Amendments
We may revise these Terms at any time. Changes effective immediately upon posting.
16. Contact
Easyway eBike
📍 Address: Hongli West Road, Futian District, Shenzhen, Guangdong 518042, China
📧 Email: easywayebike@gmail.com
📞 Phone/WhatsApp: +86 135 5499 1036